State Farm® Insurance Agent Justin Costello
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anastasiia Bobyr
August 28, 2024
5
out of
5
rating by Anastasiia Bobyr
"I had the pleasure of working with Gus Murphy recently, and I can't say enough about the outstanding service I received! From the very first interaction, it was clear that Gus is an expert in car insurance. They took the time to thoroughly understand my needs and walked me through all the available options with patience and clarity. Since this was my first time getting car insurance, I had a lot of questions. Gus went above and beyond to explain all the nuances and details, making sure I fully understood everything before making a decision. I was able to select the perfect car insurance plan that fits my needs perfectly. Their professionalism, attention to detail, and genuine care for their clients make them an exceptional agent! I’m incredibly grateful to have found someone so reliable and knowledgeable. If you’re looking for a top-notch insurance agent, look no further!"
Rick Siegel Photography
August 13, 2024
5
out of
5
rating by Rick Siegel Photography
"I have to take a moment to say thank you very much to Gus Murphy. He is incredibly knowledgeable about current California insurance issues and has given me some great advice. I highly recommend him for all your insurance needs!"
We responded:
"Hey Rick, Thanks a lot for the awesome review! I'm really happy to hear that Gus was able to provide you with such valuable advice. He's definitely a knowledgeable member of our team. If you ever need anything else, don't hesitate to reach out! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Christopher Anderson
August 5, 2024
5
out of
5
rating by Christopher Anderson
"I recently had the pleasure of working with Gus Murphy at Justin Costello's State Farm, and I couldn't be happier with the experience. Gus is incredibly easy to talk to and not at all pushy or salesy. He genuinely cares about addressing your needs as quickly as possible. For instance, I was in the process of buying a new car from out of state, and Gus jumped right in to get my coverage started immediately. This fast action helped me expedite the delivery of my vehicle without any hassle. On top of that, the prices are very competitive. What truly sets Gus apart is his ability to relate to clients on a personal level. He took the time to get to know me and my kids, making the entire process feel more like dealing with a friend than a business transaction. He even invited us to a round of mini-golf at the office, which was a delightful touch. If you're looking for an insurance agent who combines professionalism with a human touch, Gus Murphy is your guy. Highly recommended!"
We responded:
"Thanks, Christopher, for sharing your experience! I'm really happy to hear that Gus made the process smooth and enjoyable for you. It's great that he could help you get your auto coverage started quickly and that you found our prices competitive. Gus truly has a knack for connecting with people on a personal level, and I'm glad you and your kids felt that too. Mini-golf at the office sounds like a blast! If you ever need anything else, don't hesitate to reach out. We're here for you! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Jon Shaver
July 29, 2024
5
out of
5
rating by Jon Shaver
"I called with regards to my policy and roadside assistance. I talked to Gus who was incredibly helpful and solved the issue in rapid fashion. Thank you for all that you do!!"
We responded:
"Hi Jon, Thanks a bunch for the awesome review! I'm glad Gus could help you out so quickly with your policy and roadside assistance. We appreciate your kind words and are always here for any future needs! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Carolyn Chambers
July 22, 2024
5
out of
5
rating by Carolyn Chambers
"Both Justin Costello and Gus Murphy have been so easy to work with. They are diligent with their follow through and have all the patience in the world, answering my every question. They also saved me a lot of $$ !!"
We responded:
"Hey Carolyn, Thanks a ton for your awesome review! I'm so glad to hear that Gus and our office could make things easy for you and save you some money! We're always here to answer any questions you have. If you need anything else, don't hesitate to reach out! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Lori Brown
July 9, 2024
5
out of
5
rating by Lori Brown
"Gus was extremely helpful with starting my automobile insurance. He was kind and patient with any concerns that I had."
We responded:
"Thank you for sharing your experience, Lori! I'm glad Gus was able to assist you with starting your automobile insurance and address your concerns with kindness and patience. We appreciate your positive feedback and are here for any future insurance needs you may have. - Justin Costello, State Farm Insurance Agent, Rocklin, CA"
Tea Key
June 27, 2024
5
out of
5
rating by Tea Key
"Great people, great approach to client, great services!"
We responded:
"Tea, thank you for your review! If you ever need assistance, feel free to reach out. Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Suzette Hughes
June 19, 2024
5
out of
5
rating by Suzette Hughes
"Excellent staff and service."
We responded:
"Suzette, we're pleased to hear you had an excellent experience with our team and service! Providing top-notch insurance options is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Justin Costello - State Farm Insurance Agent, Rocklin, CA"
riley mcguire mccarthy
June 7, 2024
5
out of
5
rating by riley mcguire mccarthy
"I would just like to show my appreciation to all the employees of this branch for making my life much easier by helping me navigate to find the perfect insurance plan for me."
We responded:
"Riley, your feedback is greatly appreciated! We're pleased to have helped you find the perfect insurance plan and make your life easier. Our team is dedicated to providing top-notch service and we're grateful for your kind words. Feel free to reach out for any future insurance needs! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Jason Collier
June 6, 2024
5
out of
5
rating by Jason Collier
"Justin and his team are awesome and super helpful!"
We responded:
"Jason, I'm pleased to hear that you found our team awesome and super helpful! We're grateful for your positive feedback and are elated that we could assist you. If you ever need further assistance, feel free to reach out. - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Tammy Slade
June 4, 2024
5
out of
5
rating by Tammy Slade
"Gus has been fantastic. Answered all my questions and concerns. Walked me through with ease. Thank u"
We responded:
"Tammy, I'm pleased to hear that Gus provided fantastic service, answered all your questions, and walked you through with ease! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Heath Seabourn
May 21, 2024
5
out of
5
rating by Heath Seabourn
"Gus was friendly and extremely knowledgeable. He helped me to navigate through various Home, Auto and Life insurance options without pressuring me to buy. I highly recommend a call if you’re even thinking about making any insurance changes."
We responded:
"Heath, thank you for the review! I'm ecstatic you had a great experience with Gus! We're grateful for your recommendation and glad you found our insurance options helpful. Feel free to reach out for any future insurance needs. Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Christine Lam
May 15, 2024
5
out of
5
rating by Christine Lam
"Lexi was extremely professional, knowledgable, and helpful when I was seeking assistance with my car insurance. She was very transparent about the process and I would highly recommend her services to anyone!"
We responded:
"Christine, I'm thrilled to hear Lexi provided you with professional, knowledgeable, and transparent assistance with your auto insurance needs! We're grateful for your recommendation and look forward to assisting you further. Your satisfaction is our priority! - Justin Costello, State Farm Insurance Agent, Rocklin, CA"
Kayla Baker
May 8, 2024
5
out of
5
rating by Kayla Baker
"I talked to Gus about life insurance. He was super helpful and very informative and knowledgeable. I appreciated his help and would recommend him to anyone!"
We responded:
"Kayla, I'm thrilled to hear that Gus provided you with such helpful and informative assistance regarding life insurance! We're pleased to know you found his knowledge valuable and would recommend him. If you have any more questions or insurance needs in the future, feel free to reach out to our office. - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Ashley Sannino
May 1, 2024
5
out of
5
rating by Ashley Sannino
"Gus, assisted me with my life insurance and car insurance which can be stressful at times and he made this experience a positive one for my boyfriend. Thank you so much for assisting him."
We responded:
"Ashley, thank you for sharing your positive experience with Gus! We're delighted to hear that he was able to make the process of arranging life insurance and auto insurance a positive and stress-free experience for your boyfriend. At State Farm, we understand the importance of providing excellent service and ensuring our customers feel confident and supported in their insurance decisions. If you or your boyfriend have any further questions or need assistance in the future, please don't hesitate to reach out. - Justin Costello - State Farm Insurance Agent"
Siena Cotta
May 1, 2024
5
out of
5
rating by Siena Cotta
"I talked to to Gus about life insurance and he was so helpful! He made the whole process smooth and allowed me to feel confident in my decisions."
We responded:
"Siena, we're delighted to hear about your positive experience with Gus regarding life insurance! Providing smooth and confident service is a top priority for us, and we're thrilled that Gus was able to assist you every step of the way. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Justin Costello - State Farm Insurance Agent"
Samantha Moss
April 25, 2024
5
out of
5
rating by Samantha Moss
"Gus is absolutely fantastic to work with and extremely knowledgeable! If you’re looking for home insurance you can’t go wrong with Gus."
We responded:
"Wow Samantha, thank you so much for the fantastic feedback! We are so happy Gus was helpful in assisting you with your home insurance needs! Don't hesitate to reach out if you ever need anything else or have questions in the future. Your satisfaction means the world to us! - Justin Costello - State Farm Insurance Agent | Rocklin, CA"
Susan Parks
April 24, 2024
5
out of
5
rating by Susan Parks
"Wonderful folks here at this State Farm office in Rocklin! Gus, my insurance agent is very knowledgeable and honest with his clients when it comes to the many different types of insurance and coverages that are available. If you’re in need of insurance I would definitely suggest visiting these guys, you won’t be disappointed! Guaranteed to leave with a smile on your face and Top quality insurance to cover your back!! Thank you Gus and Justin, you are the best!"
We responded:
"Susan, thank you so much for your kind words about Gus and our team at Justin Costello Agency in Rocklin! We're thrilled to hear that they provided you with exceptional service and guidance regarding insurance coverages. At State Farm, we take pride in our knowledgeable and honest agents who work tirelessly to ensure our clients have the coverage they need. It's fantastic to know that Gus left such a positive impression on you, and we're grateful for the opportunity to serve you. - Justin Costello - State Farm Insurance Agent"
Joshua Rosenberg
April 11, 2024
5
out of
5
rating by Joshua Rosenberg
"Gus was great!"
We responded:
"Thank you for your review, Joshua! We're glad to hear that Gus provided excellent service. We appreciate your support and look forward to assisting you again! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Jennifer Hawkins
March 20, 2024
5
out of
5
rating by Jennifer Hawkins
"Gus was so helpful and knowledgeable. I highly recommend him for all of your insurance needs!"
We responded:
"Jennifer, we are thrilled to hear that Gus was so helpful and knowledgeable in assisting you with your insurance needs. Thank you for recommending him! Our team at Justin Costello - State Farm Insurance Agent is dedicated to providing excellent service, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you again! - Justin Costello - State Farm Insurance Agent, Rocklin, CA"
Dery Smith
February 1, 2024
5
out of
5
rating by Dery Smith
"Best State Farm office in the area. Justin, Tess, Gus and Lexi are amazing, so easy to talk to and understand. They explain everything thoroughly and let you know all of your options to be well insured and help you save."
We responded:
"Dery, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Kate Allan
January 27, 2024
5
out of
5
rating by Kate Allan
"The whole team is super helpful and friendly, and Gus made my wife feel much more calm after she got into a little fender-bender. I’ve been there for over 20 years I think and I’m very happy with their service"
We responded:
"Kate, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Gus was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Rachelle Johnson
January 25, 2024
5
out of
5
rating by Rachelle Johnson
"Tess, Lexi and Justin have all been so easy to deal with. Finally affordable insurance with genuinely nice people! Thank you Tess for going above and beyond by checking all options to best fit my needs."
We responded:
"Rachelle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jana Johnston Photography
January 23, 2024
5
out of
5
rating by Jana Johnston Photography
"I recently had the pleasure of working with Gus, and I couldn't be happier with the experience. Gus has been incredibly easy to talk to and has gone above and beyond to help us determine our insurance needs. One of the things that impressed me the most about Gus is his knowledge and expertise in the insurance industry. He took the time to thoroughly explain our options and provided us with valuable insights that helped us make informed decisions. With his guidance, we were able to find the perfect homeowners insurance policy without having to rely on the California Fair plan, which many of our neighbors in Colfax are unfortunately stuck with. Not only did Gus assist us with our homeowners insurance, but he also helped us to move our vehicles over from Geico. This decision turned out to be a game-changer for us as we ended up saving money on both our auto and homeowners policies. Gus truly understands the importance of finding the best coverage at the most affordable rates, and he made it happen for us. Throughout the entire process, Gus has been patient, responsive, and genuinely committed to ensuring our satisfaction. His friendly and approachable demeanor made us feel comfortable asking questions and discussing our concerns. It's evident that he genuinely cares about his clients' needs and goes the extra mile to exceed their expectations. Working with Gus has been a breath of fresh air, and we couldn't be happier with the outcome. I highly recommend Gus Murphy and State Farm to anyone in need of insurance services. Whether you're looking for homeowners, auto, or any other type of coverage, Gus will provide you with exceptional service, valuable advice, and savings that will leave you delighted. Thank you, Gus, for your outstanding assistance and for making the insurance process a positive and rewarding experience. We are grateful to have had the opportunity to work with you and look forward to continuing our partnership for years to come. Sincerely, Jana Johnston"
We responded:
"Jana, thank you so much for taking the time to share your outstanding experience working with Gus. We are thrilled to hear that Gus provided you with exceptional service and valuable advice throughout the process of determining your insurance needs. It's fantastic that Gus's knowledge and expertise in the insurance industry impressed you, and he was able to guide you to find the perfect homeowners insurance policy without relying on the California Fair plan. Saving money on both your auto and homeowners policies by moving from Geico is a great outcome, and we're pleased that Gus could make it happen for you. Your kind words about Gus's patience, responsiveness, and genuine commitment to ensuring your satisfaction are truly appreciated. We're proud to have Gus as part of our team, and it's clear that he goes the extra mile to exceed clients' expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're grateful to have you as a client and look forward to continuing our partnership for years to come."
Adriana Lomelis
January 23, 2024
5
out of
5
rating by Adriana Lomelis
"Excellent service! Gus helped me with all of my life insurance needs, and kept me well informed about the process and coverage. I especially liked the fact that he was so readily available!!!"
We responded:
"Thank you for your feedback, Adriana! Gus always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."